Privacy Policy | Alex Pallis Designs

Privacy Policy for Alex Pallis Designs

Effective Date: 5th February 2025

At Alex Pallis Designs (hereafter referred to as "we", "our", or "us"), we value the privacy of our visitors and are committed to safeguarding and preserving the privacy of individuals who visit our website www.alexpallisdesigns.com (hereafter referred to as the "Site").

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with us in relation to our services. It also explains your rights regarding your personal data.

1. Information We Collect

We may collect and process the following data about you:

1.1 Personal Information:

Name, email address, phone number, and any other details you provide when filling out contact forms, subscribing to newsletters, or making a purchase.

1.2 Usage Data:

Information about your visit to our website, including but not limited to traffic data, location data, and other communication data, whether this is required for our own billing purposes or otherwise.

1.3 Cookies and Tracking Technologies:

We use cookies to enhance your experience on our Site. These small files are stored on your device and allow us to collect information on how you interact with the Site, such as pages you visit, time spent on the Site, and any interactions with forms or content. For more details on our use of cookies, please refer to our Cookie Policy.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide and improve our services, including responding to enquiries and processing orders.
To send newsletters, marketing communications, and promotional offers if you have opted in.
To personalise and optimise the user experience on our Site.
To monitor and analyse usage of the Site for performance and security reasons.
To comply with any legal obligations, resolve disputes, and enforce our agreements.

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on the following legal grounds to process your personal data:

Consent: We may process your data based on your consent when you voluntarily provide information (e.g., signing up for our newsletter).
Contractual Necessity: To process orders, manage your account, and deliver the services you request.
Legitimate Interests: For business-related purposes such as marketing and improving our services.
Compliance with Legal Obligations: To comply with legal and regulatory requirements.

4. Sharing Your Data

We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., payment processors, email service providers, and hosting companies).
Legal Requirements: We may disclose your personal information if required to do so by law, in response to a valid legal request by public authorities, or to protect our rights, property, or safety.

5. International Transfers

Your personal data may be processed outside the European Economic Area (EEA) by our service providers. If we transfer your data outside the EEA, we will ensure that appropriate safeguards are in place to protect your data, in compliance with applicable data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Once the data is no longer required, we will securely delete or anonymise it.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete information.
Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
Right to Restriction of Processing: You can request that we restrict the processing of your data in certain circumstances.
Right to Data Portability: You can request that we provide your personal data in a commonly used, machine-readable format.
Right to Object: You can object to the processing of your personal data, including for marketing purposes.
Right to Withdraw Consent: If you have provided consent for processing, you can withdraw it at any time.

To exercise any of these rights, please contact us at [insert contact details].

8. Security of Your Data

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

9. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies when visiting external websites.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children under 16. If we learn that we have inadvertently collected data from a child under 16, we will take steps to delete such data.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: alexpallisdesigns@gmail.com